FAQ

Frequently Asked Questions

How do I find my size?

Our pieces are offered in sizes XS to XL. Each product page lists the available sizes, and we recommend choosing your usual size.

When will my order ship?

Once your order is placed, we prepare it for shipping and send you a confirmation email with tracking details as soon as it is on its way. Estimated delivery times are shown at checkout. For full details, please see our Shipping Policy.

How can I track my order?

You'll receive a tracking link by email when your order ships. You can also check your order status anytime from your account.

What is your return policy?

We want you to love every piece. Our Returns & Exchanges policy explains how to start a return or exchange.

Can I change or cancel my order?

Please contact us as soon as possible and we'll do our best to help before your order ships.

How should I care for my pieces?

Please follow the care label on each garment. For delicate fabrics such as satin, we recommend gentle care and low heat.

How do I contact you?

Visit our Contact Us page and our team will get back to you as soon as possible.