Refund policy
14-Day Exchanges & Returns
You can request an exchange or return within 14 days of receiving your order.
Eligibility
- Items must be unworn, unwashed and in their original condition with all tags attached.
- For hygiene reasons, earrings and intimate items can't be returned unless defective.
- Received a damaged, defective or incorrect item? Email us a photo within 7 days of delivery and we'll make it right with a replacement or a full refund.
How to start a return
Contact us at lareverieonline@gmail.com or through our Contact page with your order number. We'll reply with return instructions. Please don't send items back without contacting us first.
Refunds
Once your return is received and inspected, your refund is issued to the original payment method within 5–10 business days. Return shipping costs are the customer's responsibility unless the item arrived damaged, defective or incorrect.
Exchanges
Need a different size or color? Contact us and we'll help you exchange it, subject to availability.